Privacy Policy
Privacy Policy & GDPR Compliance Statement
Bath Physiotherapy And Sports Injuries Clinic
(includes Bristol and Bath Physiotherapy and Sports Injuries Clinic)
Last updated: 17 November 2025
1. Introduction
Bath Physiotherapy And Sports Injuries Clinic (includes Bristol and Bath Physiotherapy and Sports Injuries Clinic) (“we”, “our”, “the Clinic”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data in compliance with the UK GDPR / EU GDPR, the Data Protection Act 2018, and all relevant privacy legislation.
2. Data Controller Contact Information
Data Controller: Bath Physiotherapy And Sports Injuries Clinic
Primary Address (Bath):
Bath Physiotherapy and Sports Injuries Clinic
The Lansdown Tennis and Squash Club
Northfields
Bath
BA1 5TN
Secondary Address (Wick):
Bristol and Bath Physiotherapy and Sports Injuries Clinic
Unit 3A Greenway Farm
Bath Road
Wick
BS30 5RL
Email: [Email Address]
Telephone: 01225 310876
3. Personal Data We Collect
• Identity and contact information
• Health and medical information (special category data)
• Administrative and financial information
• Digital and website usage data
4. How We Collect Data
We collect personal data through direct interactions, referrals, questionnaires, and website analytics.
5. Legal Basis for Processing
We rely on contract, healthcare provision, consent, legal obligations, and legitimate interests.
6. How We Use Your Data
We use your information for assessment, treatment, administration, communication, and service improvement.
7. Sharing Your Information
We share data only with trusted parties such as GPs, insurers, software providers, and regulators—always under GDPR obligations.
8. International Data Transfers
If data is stored outside the UK/EU, appropriate safeguards such as SCCs are used.
9. Data Retention
• Adults: 8 years
• Children: until age 25 (or 26 if treated at 17)
• Financial records: 6 years
10. Your GDPR Rights
You may request access, correction, deletion, restriction, portability, consent withdrawal, and lodge ICO complaints.
11. Security Measures
We use encryption, secure systems, restricted access, and secure disposal procedures.
12. Cookies and Website Tracking
Our site may use cookies for performance and analytics.
13. Policy Updates
This policy may be updated periodically.
14. Contact Us
Bath Physiotherapy And Sports Injuries Clinic
(includes Bristol and Bath Physiotherapy and Sports Injuries Clinic)
Bath Address:
The Lansdown Tennis and Squash Club
Northfields
Bath
BA1 5TN
Wick Address:
Unit 3A Greenway Farm
Bath Road
Wick
BS30 5RL
Email: [Email Address]
Phone: 01225 310876
Bristol and Bath Physiotherapy and Sports Injuries Clinic. 